Just to keep us out of trouble and keep you happy.
Your satisfaction is our number one priority. If you are not completely satisfied with your order, please e-mail: firstname.lastname@example.org for assistance.
At Sal Floral Design, we are committed to delivering your important emotional sentiments on time and as fresh and beautiful as possible. Due to various seasonal and regional conditions, availability of some flowers may be limited. Also, specific flowers varieties or colors may not be available for delivery on a specified day. Therefore, it is possible that the exact bouquet pictured or requested may not be available for delivery.
In this event, we reserve the right to make an arrangement of similar value and beauty. Every effort will be made to maintain size, shape, and overall color schemes of an arrangement, but there may be some variance due to designer interpretation.
We deliver in the Metro Seattle / Tacoma areas. Our delivery charges are between $9.95 and $24.95 depending on the zip codes. We strive to keep our delivery fees as low as possible. We do our best for timed deliveries but are not guaranteed. Next day delivery is generally available Monday – Friday on orders received by 1:00PM /PST (excluding holidays and peak floral delivery periods). Orders received after 1:00PM/PST may be delivered the second day. There are no guaranteed deliveries on Sundays and legal holidays. Sunday deliveries are to Funeral Homes/Churches only.
In the event the recipient is not at home at the time of delivery, our driver may leave the item by the door (weather permitting), leave it with a neighbor, or tag the door and return it to our shop for re-delivery or recipient pick-up. If the recipient works all day, we suggest you have the flowers delivered to their place of employment.
Incorrect Delivery Address
Changes to address information or incorrect addresses after the order has been placed resulting in a re-delivery may be subject to a $10.00 charge.
All transactions are in $US currency.
This privacy statement has been created in order to demonstrate our firm commitment to protecting customer privacy.
Information We Collect
When you open an account on our site or make a purchase, we need your contact information including your name, e-mail address and mailing address to complete your transaction.
When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our users demographics and interests, so that we can better understand and serve our users.
Our Use and Disclosure of Your Information
When opening an account or making a purchase, you have an opportunity to opt-in or opt-out from receiving emails from us. If you opt-in to receive information from us, we may use your purchase history, contact information and other registration information to provide you with more relevant information and email content. We may send emails to our users regarding changes in our services or other information we believe will be of interest to our users. If you prefer not to receive these emails, you can send us an email with the subject line no emails or reply to our email with the subject line no emails.
We may share aggregate statistics about our sales, traffic patterns and related site information with other businesses, but these statistics will include no personally identifying information.
We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that may be illegal or may expose us to legal liability.
This site has security measures in place to protect the loss, misuse and alteration of the information under our control.
All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions.
All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that perfect security does not exist on the Internet.
If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.
Changes to Privacy Statement; Consent
We may update this Privacy Statement from time to time. You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.
Questions and Comments
We welcome your questions and comments about this Privacy Statement.